Shipping policy

Shipping Policy

How long will it take to get my order?

the New Cool utilizes a Print on Demand (POD) fulfillment model, meaning items are created specifically for your order.

Shipping Timeline:

• Order Processing: Allow 1-3 business days for your order to be processed and produced.
• Shipping: After processing, standard shipping within the United States typically takes 3-7 business days.

Expedited Shipping:

Shipping can be customized during the checkout process.

Reliability:

the New Cool partners with a reliable logistics providers to ensure your order is shipped efficiently. However, unforeseen delays can occasionally occur during the fulfillment or shipping process. In the event of a delay, the New Cool will contact you via email with an update.

Free Shipping:

the New Cool is happy to offer free shipping on all orders within the United States!

International Shipping:

the New Cool is happy to offer free shipping on all orders worldwide! International orders are fulfilled via our print-on-demand partners and typically ship within 1–3 business days after processing. Delivery times vary by destination — international orders generally arrive within 10–20 business days depending on your location.

 

Questions:

If you have any questions about the shipping policy, please don't hesitate to contact the New Cool via email at support@theNewCool.org